Terms of service

Overview

This website is operated by Phytopet Ltd (Herbal Remedies for Animals). Throughout the site, the terms “we”, “us”, and “our” refer to Phytopet Ltd. Phytopet Ltd offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including—without limitation—browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions herein, you may not access the website or use any services.

Section 1 – Online Store Terms

  • By agreeing to these Terms, you confirm that you are at least the age of majority in your region.
  • You must not use our products for any illegal or unauthorised purpose.
  • You must not transmit any worms, viruses, or destructive code.
  • A breach of these Terms will result in an immediate termination of your Services.

Section 2 – General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer via SSL.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission from us.

Section 3 – Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content on this site is provided for general information only and should not be relied upon as the sole basis for decisions. Historical information may be included for reference only.

Section 4 – Non-Veterinary & Non-Medical Disclaimer (VMD Safe)

Our products are herbal and nutritional supplements designed to support the general health and wellbeing of pets. We do not claim to treat, cure, or prevent any disease. Nothing on this website, including product descriptions, guidance, blogs, FAQs, or customer communications, should be considered veterinary or medical advice.

You should always consult a qualified veterinary professional regarding any health concerns, diagnosis, or treatment for your animal. Phytopet Ltd is not a veterinary practice and does not offer veterinary advice or services. Our supplements should only be used as directed and are not a substitute for professional veterinary care.

Section 5 – Modifications to the Service & Prices

  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.
  • We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation.

Section 6 – Products or Services

  • Certain products may have limited quantities.
  • We reserve the right to limit sales on a per-person, per-household, or per-order basis.
  • We do not warrant that product quality, packaging, or descriptions will meet your expectations, or that errors will be corrected.

Section 7 – Billing & Account Information

  • We reserve the right to refuse any order placed with us.
  • We may limit or cancel quantities purchased per customer, household, or order.
  • You agree to provide current, complete, and accurate purchase and account information for all transactions.

Section 8 – Optional Tools

We may provide access to third-party tools over which we have no control or input. You acknowledge that we provide access to such tools “as is” without warranties or conditions of any kind.

Section 9 – Third-Party Links

Certain content, products, or services available via our Service may include materials from third parties. We are not responsible for examining or evaluating third-party content.

Section 10 – User Comments & Feedback

If you send submissions to us—such as feedback, comments, or suggestions—you agree that we may use them without restriction.

Section 11 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 12 – Errors, Inaccuracies & Omissions

Occasionally, information on our site may contain typographical errors or inaccuracies. We reserve the right to correct these at any time without prior notice.

Section 13 – Prohibited Uses

  • Unlawful purposes
  • Soliciting others to perform unlawful acts
  • Violating laws or regulations
  • Infringing or violating intellectual property rights
  • Harassment, abuse, defamation
  • Uploading viruses or malicious code
  • Interfering with security features

Section 14 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that the use of our service will be uninterrupted, timely, secure, or error-free. All products and services are provided “as is” without warranties of any kind.

In no case shall Phytopet Ltd, its directors, employees, or affiliates be liable for any injury, loss, claim, or damages of any kind arising from the use of any service or product.

Section 15 – Indemnification

You agree to indemnify, defend, and hold harmless Phytopet Ltd from any claim arising out of your breach of these Terms.

Section 16 – Severability

If any provision of these Terms is unlawful or unenforceable, the remaining provisions will remain enforceable.

Section 17 – Termination

These Terms are effective unless terminated by either you or us. We may terminate this agreement at any time if you fail to comply with these Terms.

Section 18 – Entire Agreement

These Terms, together with any related policies, constitute the full agreement between you and us.

Section 19 – Governing Law

These Terms are governed by and interpreted according to the laws of England and Wales.